Our Shipping Guidelines

By using thalabox.com.au, you agree to the terms, conditions and disclaimers herein as amended from time to time.

By purchasing an item advertised on this website and/or becoming a member of the thalabox.com.au newsletter, you agree to these Terms and Conditions.

Thala Box Pty Ltd (trading as Thala Box) may amend these Terms and Conditions from time to time, and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those amended Terms and Conditions.

Packaging and Dispatching

We use Australia Post for all Thala Box deliveries. All orders are assigned an Australia Post tracking number emailed to you once your order is dispatched.

Standard Post Shipping (Australia-Wide):
Flat rate of $25.00

Please note: We use Australia Post for shipping. While we can’t guarantee times and dates, we will do our best to let you know the status of your order and give you a tracking code so you can track it yourself.

Wrong Address
Should the delivery address supplied by the customer be incorrect or insufficient details provided, Thala Box cannot accept any responsibility for any loss experienced.

When supplied with an incorrect address, the box will be re-directed back to Thala Box’s head office and we will help you to organise a reshipment.

Authority to Leave
For security and privacy reasons, senders must confirm that it’s safe for Australia Post to leave their parcel unattended. To do this, you can use Authority to Leave, this will instruct Australia Post that your parcel can be left at unattended premises.

Cancellation Policy

For more information view our Returns & Refund Policy.


Product design, colours, and brands of clothing may vary from images supplied on our website at the discretion of Thala Box. We will make every effort to substitute out of stock or discontinued items with similar products.

Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, logos and illustrations, is protected by copyrights, trademarks, and other intellectual property rights owned and controlled by Coongan Pty Ltd, (trading as Thala Box) and its related companies.

The content of thalabox.com.au is provided for your personal, non-commercial use. Such material may not be copied, republished, reproduced, uploaded, modified, transmitted, posted, or distributed in any way without the consent of Thala Box.

The use of this website and these conditions is in accordance with the laws of Australia.

Any legal action arising from its use shall be brought and enforced under Australian laws. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction.